Organizational / Business Process Consulting

The analysis, improvement and redesign of business processes (also called "BPR Business Process Reeingineering" or "BPO Business Process Optimization") has been a standard in organizational processes for companies since the early 1990s, and is therefore a standard proposition in management consultancies. Many process descriptions have been developed in the course of quality management audits and then put aside indefinitely. Process redesign projects and descriptions often suffer from great abstraction and low adaptability

The Serwise Group consultants have been analysing and optimizing business processes for over 15 years. The employees are specialised in controlling, planning and reporting processes, furthermore also in processes of operative distribution in B2C (over the counter and B2B). The definition of order-to-cash and purchase-to-pay processes often forms the basis of our Performance Management Projects, especially for integral solvency management.

Our projects on internal control systems cannot succeed without a clear process defintion. It is the basis for defining checkpoints and responsability transfers and therefore an important part of securing compliance.

Thanks to our experience and our tools we are in command of modulating processes and measuring process performance. They are comprehensible and easily adapted. A competitive advantage can only be achieved thus.