Business Intelligence
Implementing a sucessful business intelligence system requires various stages and therefore knowledge in various areas:The analysis of the user requirements are collected at the beginning of developing the system; then the necessary structures and functions are defined in a specification sheet to assure the best possible support for the solution in the future. Suitable ante-systems and the corresponding interfaces have to be defined.
Business Intelligence Systems have various uses in companies today. Sometimes the solution will be developed, implemented and refined by the IT-department, who then offers it to operational deparments as a service option. The operational deparments only specifiy their requirements. In other companies an operational department will assume a significant role in system engineering and maintenance. Planning how the system will operate has considerable impact on the entire system design.
The most suitable software will be chosen based on all criteria. All the mission critical functions should be covered by standard applications in the chosen software. Special requirements are rather the rule than the exception; to implement the nonstanard components the chosen application has to be as flexible as needed.
A (multilayered) data model will be developed which covers all requirements and is at the same time adaptable and expandable. Then reports and work processes are implemented.
The users of the application are trained and the solution is put into operation.
Serwise has know-how for each and every one of these steps:
- business management know-how to ensure complete and substantially coherent specifications
- Best Practices experience for different kinds of Business Intelligence systems
- manifold experience in compiling and evaluating criteria catalogues for choosing software
- comprehensive and current knowledge on the essential BI tools on the market, their strengths and weaknesses as well as how they react to changing project specifications
- deep knowledge in developing suitable data models for expansive, multylayered solutions for analysis and planning as well as implementing interfaces and applications
- experience in rollout and training in centrally and peripheral user set-ups
- management experience in ensuring transparent and successful progress in the project



